Closing the usage gap in Brazil

Key barriers to mobile internet adoption and use

The quarter of Brazil’s population not using mobile internet services despite living within coverage of mobile broadband represents a key challenge to ensuring every Brazilian is connected and able to enjoy the socioeconomic benefits that the internet can provide.

This research identifies the primary barriers to mobile internet use in the country. In particular, the report highlights affordability, sector-specific tax burdens and digital literacy as barriers that need to be addressed. It also outlines policy recommendations to reduce the country’s digital divide and set an example for others in the region.