Connectivity in Crisis: The Humanitarian Mobile Coverage Gap

Connectivity is a fundamental requirement in crisis settings, but the needs of crisis-affected communities are often poorly understood, under-appreciated and under-supported.

This report explores the connectivity challenges faced by crisis-affected communities and the efforts to bridge the mobile coverage gap in humanitarian settings. It presents the results of a recent analytical pilot study that measured the differences in mobile coverage for crisis-affected groups in Burkina Faso, the Democratic Republic of the Congo and Nigeria. It also examines two areas with transformational potential to bring coverage to crisis-affected areas.