Universal service funds in Africa
Please complete the form below or register for a free public account to access this report.
Policy reforms to enhance effectiveness
Governments around the world have introduced policies to incentivise internet infrastructure rollout in underserved locations and stimulate demand for services among consumers. In Africa, 51 of the 54 countries in the region have introduced or are in the process of introducing the universal service fund (USF) mechanism as a means to deploy mobile broadband infrastructure in commercially unviable areas.
To understand the performance of USFs in Africa, the GSMA conducted an extensive study. This entailed a survey of stakeholders, including USF authorities, government ministries and service providers from 40 countries across the region. Results from the study highlight structural and operational challenges requiring urgent attention from policymakers and USF authorities.
Download the Report
Complete the form below to get instant access to this report. For easier access in the future, you can register for a free account here.
Related research
Design matters: how interoperability models impact financial inclusion and competition
This report evaluates the impact of mobile money interoperability on adoption, usage and competition. With interoperability now present in more than 90 markets, the study moves beyond binary classifications to assess how different policy models – market-led, regulator-led and voluntary – affect outcomes.
Promoting DFS adoption among underserved market segments
This report explores how digital financial services (DFS) are reshaping access to finance in low- and middle-income countries, particularly for underserved individuals and nano, micro and small enterprises. Despite significant progress – driven by innovations such as mobile money – 1.4 billion people remain unbanked, with women, rural communities and less educated groups most affected.
5G in Africa 2025: market status, trends and outlook
5G momentum continues to build in Africa. As of September 2025, 53 operators in 29 markets across the region had launched commercial 5G mobile services, while 25 African operators have launched 5G fixed wireless access commercial services. To capitalise on the promise of 5G, operators require enabling policy environments. This report highlights key policy imperatives to drive the development of 5G in Africa.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Design matters: how interoperability models impact financial inclusion and competition
This report evaluates the impact of mobile money interoperability on adoption, usage and competition. With interoperability now present in more than 90 markets, the study moves beyond binary classifications to assess how different policy models – market-led, regulator-led and voluntary – affect outcomes.
Promoting DFS adoption among underserved market segments
This report explores how digital financial services (DFS) are reshaping access to finance in low- and middle-income countries, particularly for underserved individuals and nano, micro and small enterprises. Despite significant progress – driven by innovations such as mobile money – 1.4 billion people remain unbanked, with women, rural communities and less educated groups most affected.
5G in Africa 2025: market status, trends and outlook
5G momentum continues to build in Africa. As of September 2025, 53 operators in 29 markets across the region had launched commercial 5G mobile services, while 25 African operators have launched 5G fixed wireless access commercial services. To capitalise on the promise of 5G, operators require enabling policy environments. This report highlights key policy imperatives to drive the development of 5G in Africa.
- 200 reports a year
- 50 million data points
- Over 350 metrics
