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At GSMA Intelligence, our research focus is evolving constantly, adding new insights as new technologies and trends reshape the industry. Annually, GSMA Intelligence publishes more than 200 reports and exclusive analysis, adding greater insight into our data and supporting our customers in making stronger business choices. GSMA Intelligence subscribers have the added benefit of exclusive access to our original research series.

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    eSIM

Remote SIM provisioning: the time to turn tech availability into scalable adoption

Internet of things (IoT)
eSIM
IoT & Enterprise
Digital Consumer

Over the last few years, there has been important progress on remote SIM provisioning (RSP) technology (eSIM and integrated eSIM) but adoption is still limited compared to its long-term potential. This report examines the outlook for RSP and provides a view on future developments that could help overcome some of the challenges that are currently hindering adoption of RSP.

This report is locked

Travel eSIM: a clear use case capturing consumer interest

eSIM
Digital Consumer

GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. This edition highlights the growing use of eSIM for international roaming, based on our consumer survey findings.

This report is locked

Consumers in Focus: eSIM User Behaviour Survey Dashboard 2025

eSIM
Digital consumer services
Digital Consumer

This dashboard, based on our August 2024 consumer survey, provides all the relevant data related to eSIM user behaviour in a consistent and structured way.

This report is locked

Insight Highlights – eSIM: consumer trends and enterprise demands, Q3 2024

eSIM
Internet of things (IoT)
IoT & Enterprise
Digital Consumer

Insight Highlights offer an opportunity to view some of the premium research and data offered by GSMA Intelligence to subscribers. This edition focuses on the eSIM market, highlighting consumer trends and developments in the enterprise segment.

This report is locked

Large-scale adoption of eSIM in the US has had no impact on consumer churn so far

eSIM
Digital Consumer

GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. In this edition, we examine eSIM adoption in the US and its impact on consumer churn.

This report is locked

eSIM in the consumer market: tracking devices and services launches, forecasting adoption through to 2030

eSIM
Digital Consumer

This tracker provides relevant data related to eSIM in the consumer market across three main areas: commercialisation of eSIM consumer devices by OEM brand and type of device (smartphone, tablet and smartwatch); countries and operators that have launched commercial eSIM service for smartphones; and consumer adoption forecast for eSIM in the smartphone market through to 2030 (global and regional figures).

This report is locked

eSIM in the consumer market: how far has it come in the last five years?

eSIM
Digital Consumer

GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. In this edition, we look eSIM's progress in the last five years.

This report is locked

Consumers in Focus: eSIM Consumer Behaviour Survey Dashboard 2024

eSIM
Digital Consumer

This dashboard, based on our December 2023 consumer survey across seven of the world's largest mobile markets, provides all the relevant data related to eSIM consumer behaviour in a consistent and structured way, a valuable asset for companies looking to formulate or adjust their commercial eSIM strategies and plans.

This report is locked

Scaling eSIM in IoT markets: new tech and market developments should help accelerate adoption

eSIM
Internet of things (IoT)
Security
IoT & Enterprise

New tech and market developments promise to help accelerate eSIM adoption. In this context, we surveyed 100 operators globally in December 2023 to understand their views on three main areas of eSIM: eSIM benefits for enterprise customers; demands for eSIM-enabled solutions from industry verticals; and eSIM market share by 2030.

This report is locked

Consumer eSIM in Focus 2023: Consumer Behaviour, Devices and Services Launches, Adoption Forecast

eSIM
Digital Consumer

This dynamic dashboard provides relevant data related to eSIM in the consumer market across three main areas: consumer behaviour for eSIM, based on our global consumer survey; availability of eSIM devices and services; and the adoption forecast for eSIM in the smartphone market, with global and regional figures.

This report is locked

Accelerating eSIM globally: state of the consumer market, user behaviour and adoption growth scenarios

eSIM
Digital Consumer

This report examines the state of eSIM in the consumer market including the latest trends on eSIM device and service commercialisation. It also provides insights into the consumer behaviour for eSIM while offering three scenarios for eSIM adoption through to 2030.

This report is locked

IoT in smart utilities: taking a reading of connectivity trends

Internet of things (IoT)
Digital industries
eSIM
IoT & Enterprise

Smart utilities have been a prime area for IoT, including applications such as smart metering. The recent acceleration in deployments and adoption of cellular-based IoT, notably NB-IoT, is making smart utilities an even more attractive opportunity for operators.

This report is locked

eSIM vendors in focus: exploring views and expectations on eSIM in smartphones

eSIM
Digital Consumer

This report examines the findings from a GSMA Intelligence survey of eSIM vendors on their views and expectations on the future of eSIM in smartphones. This includes the transition to eSIM-only smartphones, the challenges currently hindering consumer adoption of eSIM in the smartphone market and the factors that have the greatest potential to stimulate OEMs to fully embrace eSIM at scale. The report also looks at timelines for greater availability of eSIM technology beyond flagship smartphones, and the timelines for the commercial launch of integrated eUICC.

This report is locked

AT&T: Streamlining IoT deployments through eSIM while surpassing 100 million IoT connected devices

eSIM
Internet of things (IoT)
IoT & Enterprise

Operator strategies continue to evolve in the digital era as the telecoms industry seeks to capture new growth opportunities in the consumer and enterprise markets. Assessing innovation and achievements is more important than ever before. GSMA Intelligence's operator case studies provide a concise and consistent way to shine a light on and analyse operators' strategies and business models, as well as how they are launching new services. In this edition, we analyse AT&T's approach in the IoT space.

This report is locked

eSIM in the smartphone market: calling at all stations

eSIM
Digital Consumer

As eSIM service for smartphones is now commercially available in around half the world's countries and consumer awareness of eSIM continues to grow, now is a good time to reflect on eSIM progress and what to expect ahead.

This report is locked

eSIM: time to convert growing awareness into adoption

eSIM
Digital Consumer

GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. In this edition, we analyse the growing awareness of eSIM among consumers.

This report is locked

eSIM: market progress, consumer behaviour and adoption to 2030

eSIM
Digital Consumer

eSIM technology is now mainstream but consumer awareness/adoption remains low. This report examines the state of the eSIM consumer market and provides our forecast for eSIM adoption through 2030. Building on our surveys, we also analyse consumer behaviour for eSIM and the expectations of eSIM vendors for what could accelerate adoption.

This report is locked

eSIM vendors in focus: crucial calls to action to accelerate consumer adoption

eSIM
Digital Consumer

Between May and June 2022, GSMA Intelligence conducted a global survey of eSIM vendors focused on eSIM in smartphones. Hearing from companies that are driving eSIM momentum is key to assess what factors could accelerate consumer adoption of eSIM going forward and how we get there.

This report is locked

Making consumers aware of eSIM: slow push so far from operators and OEMs

eSIM
Digital Consumer

GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. In this edition, we take a look at how consumers are finding out about eSIM and examine the push from operators and OEMs on this front.

This report is locked

Radar: Roaming in a post-Covid world

Mobile networks and connectivity
eSIM
Mobile Operators and Networks
IoT & Enterprise

In terms of financials, roaming was a remarkably steady line of business prior to 2020. However, revenues were inevitably exposed to the curtailment of international travel as a result of border restrictions and closures once lockdowns came into force in the first half of 2020. This report gauges the nature and extent of the downturn over the last 12 months and its lasting impact, following a recent survey of roaming professionals, which included network operators, MVNOs and other specialists.

This report is locked

eSIM in smartphones: service availability on the rise, but consumer awareness still low

eSIM
Digital Consumer

GSMA Intelligence's Chart of the Month is a visual way of telling an important story in the mobile and broader tech ecosystem. From the shape and size of markets to trends in consumer behaviour, we aim to provide food for thought through informative visuals designed to bring colour and clarity to complex issues facing the industry. In this edition, we examine the state of eSIM in smartphones, specifically the contrast between growing service availability and low consumer awareness.

This report is locked

IoT security and the role of eSIM

Internet of things (IoT)
eSIM
Security
IoT & Enterprise

Enterprises continue to deem security among the top three challenges to IoT adoption (along with integration with legacy systems and cost), according to our Enterprise in Focus Survey. The fragmentation of the IoT ecosystem makes securing IoT a difficult task. In this report, we examine how eSIM can address some of the challenges around IoT security. We also highlight a range of vendors offering IoT security solutions.

This report is locked

eSIM: State of the consumer market and the road ahead

eSIM
Digital Consumer
Mobile Operators and Networks

Momentum for eSIM is accelerating in the consumer market, opening up new opportunities for mobile ecosystem players and enabling new benefits for consumers. By 2025, 2.4 billion smartphone connections will use eSIM globally. As market adoption grows and eSIM becomes part of day-to-day business, having a clear roadmap and strategy will be crucial to capture and monetise the new opportunities presented by eSIM.

This report is locked

eSIM moving up the agenda: from industry work to customer adoption

eSIM
Internet of things (IoT)
Digital Consumer

2020 is a turning point for eSIM. The top three smartphone makers are now fully on board, while the number of mobile operators offering eSIM service has doubled over the last 12 months. For OEMs and operators that have yet to launch, supporting eSIM is not a matter of if, but when.

This report is locked

The future of eSIM in smartphones: are we at a turning point?

eSIM
Mobile Operators and Networks

Momentum for eSIM in smartphones is accelerating: over 100 mobile operators now offer eSIM services to their customers, spanning more than 50 countries across all regions but Africa. Our new smartphone survey reveals important insights into what could lie further ahead for eSIM. We highlight five key takeaways, as well as crucial implications for eSIM stakeholders.

This report is locked

eSIM in China: the road ahead

eSIM
Internet of things (IoT)
Security
Mobile Operators and Networks

This GSMA Intelligence report looks at current and future developments in the eSIM ecosystem across several perspectives: technology, use cases, market outlook and challenges, and policy & regulation. The report offers a global perspective before focusing on the eSIM market in China. We look at the future outlook for eSIM across three segments: consumer electronics (wearables, tablets and laptops), smartphones and IoT.

This report is locked

The future of the SIM: potential market and technology implications for the mobile ecosystem

eSIM
Internet of things (IoT)
Security
Mobile Operators and Networks

Remote provisioning technology and embedded form factors represent a major development in the history of the SIM. This report looks at the implications from a market perspective. For consumers, SIM developments are likely to be unambiguously positive; for businesses, the implications are more nuanced, bringing both opportunities and challenges.

This report is locked

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